Negros Oriental Chamber of Commerce and Industry Inducts Atelier Lumikha

January 09, 2017

Dumaguete City, Philippines— The Negros Oriental Chamber of Commerce and Industry (NOCCI) inducted Atelier Lumikha during the Chamber’s Annual Christmas Party at Bethel Guest House on December 12, 2016. The NOCCI includes Negros Oriental’s entrepreneurs, establishments, and businesses. Along with last year’s newcomers, Atelier Lumikha formally inducted to the Chamber at the annual event. Previously, Atelier Lumikha’s Harry Fozzard met with […]

Suppression for Contact Center Lead Management

December 13, 2016

Context for Application Development We’ve been elbow-deep building a data model for some time, and I’ve managed to commit a neophyte mistake in offshore management — to paraphrase Mr. Pink, “I’m acting like a first year f***ing manager.” All too often, we, as managers, provide specifications to developers and expect them to build tools without […]

Geeking Data Tech for Call Center Operations

December 05, 2016

Data Management Meditation Our development team is on fire building a next-generation platform for customer support and billing management. Before now, our support teams work by opening several browser tabs for our cloud applications. This isn’t ideal because each application requires a separate workflow and so the logistics of getting at information ultimately detracts from […]

Why the Virtual Assistant Business Sucks (but we do it anyway)

November 17, 2016

Virtual Assistants – The Best Bad Idea The movie Argo is a fictionalized account of a CIA exfiltrator’s rescue of marooned embassy workers during the Iranian Revolution. The plan posed them as a film production team scouting Tehran for a low budget science fiction movie called Argo. The CIA director interrogates the equally audacious and […]

Lumikha Overview

August 28, 2016

Video Overview of Atelier Lumikha This week, we’ve been bouncing around the Visayas. Cebu to recruit outbound centers, Bohol to attend Geeks on a Beach (and do a bit of diving at Balicasag Island). Since we’re meeting new people, we figured it’s time to refresh our company presentation and post it on YouTube for folks […]