Go Big. Go Offshore. Go Lumikha.

Scaling challenges businesses with distraction, attrition, regulation, and unchecked expenses.
Lumikha is your goto for smart, scalable business services — we’ve been delivering projects from the Philippines for over a decade. Tenured, capable, dedicated teams smoothly scale your back-office for less.

Plan

Effective planning with script development and A/B testing, training design and development, key performance indicators, and compensation schedules — all consolidated into a comprehensive deployment document.

Deploy

Lumikha locates and vets centers, screens and trains agents, and oversees the critical first weeks of campaign launches to manage through the inevitable challenges of deployment and maximize program value.

Optimize

Data management with intrashift scrutiny and downstream conversion performance is fed into a global dashboard that makes agent, team and center performance objective and outcome driven.

Strategy

We build client programs upon forward-thinking, effective strategic planning. Aromatic, fresh, tasty: we meet your goals on time, on budget.

Multi-Center

End-to-end program and campaign management is our forte: customer acquisition, onboarding, provisioning, customer service and billing.

eLearning

Consistently applied and intelligently designed, Atelier Lumikha’s eLearning solution eliminates poorly conceived, inconsistently applied training.

Data

Scraping, mining, or consolidating data can distract your team from higher value work. We collect and package your data into a tidy, normalized database.

Billing

Do you use monthly recurring billing? We can help from deployment to operations. If you are launching or expanding a subscription service, call us.

Support

Happy customers are the best thing ever - happy, paying customers. Lumikha is your ticket to c-sat nirvana. Support your way: SMS, phone, chat, social, or email.

It’s All About You

Caffeinate your back-office with Atelier Lumikha. Innovative program management for complex processes (knowledge process outsourcing), data management, performance optimization, campaign launch.

Dumaguete DNA

We’re rooted in Negros Oriental on North Rizal Boulevard and wouldn’t have it any other way.

Swashbuckling Culture

At Lumikha we’ve got the swagger of working hard to make great stuff: delightful customer experience, cool web sites, super tasty BBQ.

Time to Chill

We focus on getting things done during a 32 hour week. Every month deposits 2 days vacation in your account. That’s time for you.