Seamlessly Scalable, Highly Skilled, Cost-effective
Lumikha Teams are fully managed, dedicated teams for marketing and administration — digital marketing, lead generation, customer support, content creation, back-office operations, and video production.
Grow your online presence, build your funnel, qualify leads, and manage your community with offshore specialized teams without the time and expense of building these capabilities in-house.
Outsourcing for Digital Marketing & Back-office
Go Offshore
Manage data, make calls, and execute complex processes with complete control. Do it better and spend less — 70% less in most cases. Our extra-rich blend of offshore talent, smart automation, and steady hands will make you wonder why you waited so long to start.
Launch a Nimble Team
Your business is adapting, evolving, growing... We're with you step-for-step. We're the agile next generation in a world of lumbering business process outsourcers. Send a text, fire a flare, or message us. You'll be amazed at the response.
Stay in Control
We've been doing remote since forever (if forever is 20+ years), and we know how to stay in sync with you. Each program ships with a real-time dashboard, a project site, and a collaboration server for chat, voice, and screen sharing. Stay dialed into everything we do for you.
Enjoy Performance
Check our resume, and you'll see that we take programs and make them better. We streamline and automate for higher performance and better quality. We're focused on making your processes more efficient so we can all get to the next thing.
Lead Generation Teams
Unlock your sales potential with Lead Generation Teams. We create smart funnels and cold email campaigns that not only attract traffic but convert.
With cutting-edge automated data collection and verification, we keep your funnel full of high-quality leads. Our follow-up strategies guide leads on a journey, transforming them into opportunities day after day.
- Smart funnel strategies
- Effective cold email campaigns
- Automated data collection
- Manual lead verification
- Relentless lead development
Customer Support Teams
Our 24/7 Customer Support Teams support voice, chat, and email. Our service extends from billing support to account inquiries, ensuring each customer feels valued and heard. Experience the difference with our team of empathetic, fluent English speakers dedicated to customer delight.
- 24/7 voice, chat, and email support
- Responsive ticket management
- Billing, account info, and general inquiries
Content Marketing Teams
Amplify your brand's voice with our Content Marketing Teams. Lumikha produces relevant, engaging, and unique content to boost your brand's reputation and visibility. From blogs and newsletters to social posts and white papers, our dedicated team crafts content purpose-built for loyalty, driving your business leads significantly higher.
- Blogging, newsletters, press releases
- Regular social media posts
- Long-form content production
- Video scripting
Back-Office Teams
Streamline your operations with our Back-Office Teams. Refine existing processes or establish new SOPs with a Lumikha Team built to your specs. Our team excels in process optimization. With tight documentation and continuous support, we smooth your operations so you can focus on what matters.
- Process streamlining
- End-to-end workflow documentation
- Dedicated teams for operational efficiency
Video Production Teams
Video transforms your online presence. Our Video Teams specialize in creating compelling content across various formats, leveraging the latest production technology to tell your story. From social media ads to customer testimonials and product demos, we produce high-quality video content that engages and inspires your audience.
- High-quality production
- Built with Adobe Premier & After Effects
- Stories to delight and amaze
Complete Marketing Teams
Our cross-functional marketing teams are your complete marketing department, offering a comprehensive suite of services built to spec. From strategy development to execution, we cover all bases to ensure your business achieves its marketing goals.
- Integrated marketing strategy
- Content creation and management
- Digital marketing and SEO
- Social media and community engagement
- Analytics and performance tracking
Questions People Ask About Outsourced Teams
What if I don’t need a complete team?
No problem. We support processes that don’t need full-time people. We can serve you up with as few as 8 hours per week.
Are there any contracts or commitments?
No. We send you a Statement of Work that spells out the project so we're on the same page. That's it. We earn your commitment with stellar performance and ongoing improvement. Ask our clients who've been with us for a decade or more.
How quickly can you start?
The short answer is that it depends on the scope of the program. We generally staff, train, and launch within two weeks of concluded negotiations.
How do I monitor my team?
We focus on output, tracking work and program KPIs from dedicated, real-time online dashboards. From here, you can review activities, offer feedback on deliverables and communicate directly with the team on a task level (and on our Discord server). We hold weekly calibration calls when we launch until they are no longer necessary.
Are there any extra fees?
We charge for any platform we don't currently use, out-of-scope overtime, and unplanned or unusual expenses. Generally, our services include our standard tools for lead generation, telco, and search optimization. We have a breathtakingly large toolbox.
Can my team operate in my time zone?
Of course. Our operations span time zones from Tokyo to Tulsa, New Zealand to New York, and everything in between (traveling west). We roll 24x7.
Will my team be fluent in English?
Depending on program requirements, your team will the necessary English skills to meet your objectives. Naturally, voice agents will be more fluent than data, chat, or email support teams. In all cases, your account concierge will be whip-smart and fluent, if not a native speaker.
