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Outsourcing

February 18, 2020

Outsourcing, specifically offshore outsourcing, is the practice of hiring an outside organization to perform a service like customer service or online marketing. Other business processes are outsourced as well and may encompass anything that may be handled remotely like web design, medical coding, document process, or technical support.

There are three reasons that most companies outsource work: to save money through labor arbitrage, to access a skill or competency that does not reside in their organization, or to achieve scale more rapidly than they might accomplish through local hiring.

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